Supervisory Management

20/08/2015 08:30 to 20/08/2015 16:30

Cape Town Chamber of Commerce
Cape Town, South Africa

Ticket Type Sales End Price Quantity
2250.00 2250.0 ZAR

This course is aligned to Unit Standard 242821

This workshop is suitable for Junior Managers and Supervisors as it covers aspects ranging from managing staff to personal mastery and it will teach delegates the skills necessary to lead a team effectively.

The following is covered in the workshop:

• Goal setting
• Making informed decisions
• Understanding assertive communication
• Assertiveness vs aggression
• Characteristics of communication
• The essential elements of managing staff
• Motivating staff
• Understanding the causes of conflict
• Dealing with staff conflict
• Understanding the causes of stress in the workplace 
• Dealing with stress
• Analysis of the demands on time
• Self analysis on time management
• Ways to improve time management
• Delegation
• Understanding the importance of being a team player
• Leading a team


Cape Town Chamber of Commerce
Louis Gardner Street
    Cape Town WC 8000
    South Africa


From 20/08/2015 08:30 (
To 20/08/2015 16:30 (


021 685 0146

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