Supervisory Management

06/08/2015 08:30 to 06/08/2015 16:30

Cape Town Chamber of Commerce
Cape Town, South Africa

Ticket Type Sales End Price Quantity
2250.00 2250.0 ZAR

This course is aligned to Unit Standard 242821
This workshop is suitable for Junior Managers and Supervisors as it covers aspects ranging from managing staff to personal mastery and it will teach delegates the skills necessary to lead a team effectively.
The following is covered in the workshop:
Goal setting
Making informed decisions
Understanding assertive communication
Assertiveness vs aggression
Characteristics of communication
The essential elements of managing staff
Motivating staff
Understanding the causes of conflict
Dealing with staff conflict
Understanding the causes of stress in the workplace 
Dealing with stress
Analysis of the demands on time
Self analysis on time management
Ways to improve time management
Understanding the importance of being a team player
Leading a team


Cape Town Chamber of Commerce
Louis Gardner Street
    Cape Town WC 8000
    South Africa


From 06/08/2015 08:30 (
To 06/08/2015 16:30 (


021 685 0146

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