Personal Mastery and Conflict Management

26/05/2016 08:30 to 26/05/2016 16:30

CorporateWise Dbn
Durban, South Africa

Ticket Type Sales End Price Quantity

Aligned to Unit Standard - 13912

What is Personal Mastery?

Practising Personal mastery means that you are committed to the continuous improvement of everything that you do,
in all areas of your life. Personal Mastery is the journey of tapping your full potential. When we understand who we
are and how we operate, we become more efficient and effective at work and lead a more fulfilled and balanced life.

  • Personality Drivers
    • There are 5 basic personality drivers or standards – what are yours?
  • Do you have balance in your life?
    • Understanding balance and managing stress.
  • What are your strengths?
    • How can understanding your strengths improve teamwork and personal efficiency? 
  • How do you view the world? 
    • The Internal/External Locus of control. When you understand how you view the world, you are then able to shift this view to bring about positive change in both your work and personal life.
  • Communicating the changes effectively
    • Assertive communication techniques
  • Setting personal goals for overall effectiveness
  • Conflict 
    • Understanding the causes of conflict 
    • Different types of conflict 
    • Conflict provoking behaviour
    • How to stay calm in conflict situations 
    • The symptoms and reactions of conflict 
    • Set performance goals and measures.
    •  Formulate development plans.

This includes Tea/Coffee, a buffet lunch and all training material.

We don't just train - we inspire 

Learning shouldn’t be something employees have to do. It should be something they want to do.The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. Our workshops are outcomes based and our approach to learning encompasses all learning styles- oral, aural and kinaesthetic, so that all participants can benefit. We incorporate: role play, open discussions, exercises, games, video clips to name a few. 

Participants are given real life examples and scenarios to ensure that they will be able to transfer this knowledge back to the workplace.

Post training

Microlearning support  

Our unique Microlearning platform, provides short, smart and focused instructional bursts that put learning into realistic performance contexts for greater retention and application in the workplace. These, delivered on a monthly basis, will help to reinforce the workshop learning and enhance the knowledge transfer to the workplace. This post-course platform includes: 
  • key-point reminders and tips
  • short engaging videos
  • exercises
  • useful articles
  • quick and targeted assessments

Facilitator access   

Delegates have full contact to our family of facilitators online, via email or telephonically should they have any queries theory covered during the course at any time following the course, ensuring a quick turnaround on responses.


CorporateWise Dbn
63 O R Tambo Parade
    Durban KZN 4001
    South Africa


From 26/05/2016 08:30 (
To 26/05/2016 16:30 (


021 685 0146

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