Building Trust and Managing Staff Performance

24/03/2016 08:30 to 24/03/2016 16:30

CorporateWise Dbn
Durban, South Africa

Ticket Type Sales End Price Quantity

Aligned to Unit Standard - 14667, 114226

This workshop is designed so that delegates will be able to identify leadership behaviours and strengths and areas for development, assess interaction skills and target skills to be further developed as well as be taught how to communicate effectively using specific principles. Delegates will also understand techniques for providing supportive feedback. 

The workshop covers the following: 

  • Leadership and trust

    • Motivating staff.

    • Foundations of group behaviour

    • Understanding work teams

  • Managing Staff Performance

    • Giving and receiving feedback.

    • Essential elements of staff interaction.

    • Self image.

    • Assertiveness.

  • Monitor and evaluate performance.

    • Motivation – concepts to application 

    • Foundations for individual behaviour

    • Perception and individual decision making

We don't just train - we inspire 

Learning shouldn’t be something employees have to do. It should be something they want to do.The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. Our workshops are outcomes based and our approach to learning encompasses all learning styles- oral, aural and kinaesthetic, so that all participants can benefit. We incorporate: role play, open discussions, exercises, games, video clips to name a few. 

Participants are given real life examples and scenarios to ensure that they will be able to transfer this knowledge back to the workplace.

Post training

Microlearning support  

Our unique Microlearning platform, provides short, smart and focused instructional bursts that put learning into realistic performance contexts for greater retention and application in the workplace. These, delivered on a monthly basis, will help to reinforce the workshop learning and enhance the knowledge transfer to the workplace. This post-course platform includes: 
  • key-point reminders and tips
  • short engaging videos
  • exercises
  • useful articles
  • quick and targeted assessments

Facilitator access   

Delegates have full contact to our family of facilitators online, via email or telephonically should they have any queries theory covered during the course at any time following the course, ensuring a quick turnaround on responses.


CorporateWise Dbn
63 O R Tambo Parade
    Durban KZN 4001
    South Africa


From 24/03/2016 08:30 (
To 24/03/2016 16:30 (


021 685 0146

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